© 2020 Sohn Hearts & Minds
2020 Platinum Supporter:
2021 Major Supporter:
Read below for any answers to general questions you might have. For anything further, please contact us.
How do I purchase a ticket?
Our ticketing partner is Humanitix. You can buy a ticket via credit card* here.
If you would like to purchase via invoice, please contact us at events@sohnheartsandminds.com.au
*Credit card fees may apply.
How much do tickets cost?
2020 Virtual Conference tickets are $500.
2021 Live Conference in Hobart tickets are $3500.
NB: all 2021 ticket holders will automatically gain access to the 2020 Virtual Conference.
All tickets include an approx. 90% tax deduction.
Prices are inclusive of ticketing fees and GST. Credit card transaction fees may apply.
I would like to purchase a group of 5+ tickets
If you would like to purchase a group of 5 or more tickets, please contact us at events@sohnheartsandminds.com.au and we will provide an invoice.
I am buying tickets on behalf of others, but I don’t know their details as yet
If you do not know the names of your attendees at the time of booking you can update this information later.
To update attendee details – click the ‘Edit My Order’ button on the email you received your tickets on (sender is: order@humanitix.com please check your spam folder if you can not find this email).
As this is a charity event, is the ticket tax deductible?
Each conference ticket includes a significant tax deductible donation amount approximately 90%.
You will receive a DGR Status 1 Tax Receipt immediately after you purchase your ticket, in the same email as your tickets.
If you need us to re-send this to you please contact events@sohnheartsandminds.com.au
I bought a ticket(s) from the website, but I can’t find it
Tickets are emailed to the person who places the order (known as the ‘Buyer’ on the ticketing form).
Tickets are emailed by our ticketing partner Humanitix from email address orders@humanitix.com. If you can’t find the email in your inbox please check your spam folder.
If you require further assistance please contact us on events@sohnheartsandminds.com.au
I can no longer attend, can I get a refund?
As all ticket sales go directly to medical research charities, we are unable to refund tickets for change of plans or change of mind.
Can I transfer my ticket to another person?
2020 Virtual Conference - Each ticket holder will receive a single use unique link to access the content.
2021 Live Conference Hobart - Yes. You can transfer the ticket to another person’s name up to the 20th September 2021. To do this, click “Edit My Order” on the email you received with your ticket. Or contact us at events@sohnheartsandminds.com.au for assistance.
Need additional assistance?
Please contact us at events@sohnheartsandminds.com.au