Read below for any answers to general questions you might have. For anything further, please contact us.
I am buying tickets on behalf of others but I don’t know their details yet, can I update them later?
If you do not know the names of your attendees at the time of booking you can update this information later.
If you purchased your ticket(s) via credit card on our website you will have received an order confirmation email. To update attendee details – click the ‘Edit My Order’ button on the email you received your order confirmation (sender is: firstname.lastname@example.org please check your spam folder if you can not find this email).
If you purchased your ticket(s) via invoice, please contact email@example.com for assistance with updating attendee details.
As this is a charity event, is the ticket tax deductible?
Yes, you will receive a DGR Status 1 Tax Receipt immediately after you purchase your 2021 ticket, in the same email as your ticket/s. All tickets include an approx. 90% tax deduction.
If you need us to re-send this to you please contact firstname.lastname@example.org