FAQ

Our ticketing partner is Humanitix. You can buy a ticket via credit card here (credit card fees may apply)

If you would like to purchase via invoice, please contact us at events@sohnheartsandminds.com.au

2021 Sydney Conference tickets will be available soon.

2022 Hobart Conference tickets are $3500 AUD.

All tickets include an approx. 90% tax deduction.

All tickets include an approx. 90% tax deduction.

Prices are inclusive of ticketing fees and GST. 

Credit card transaction fees may apply.

If you would like to purchase a group of 5 or more tickets, please contact us at events@sohnheartsandminds.com.au and we will provide an invoice.

If you do not know the names of your attendees at the time of booking you can update this information later.

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If you purchased your ticket(s) via credit card on our website you will have received an email with your tickets. To update attendee details – click the ‘Edit My Order’ button on the email you received your tickets on (sender is: order@humanitix.com please check your spam folder if you can not find this email).

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If you purchased your ticket(s) via invoice, please contact events@sohnheartsandminds.com.au for assistance with updating attendee details.

Each conference ticket includes a significant tax deductible donation amount approximately 90%.

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You will receive a DGR Status 1 Tax Receipt immediately after you purchase your ticket, in the same email as your tickets.

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If you need us to re-send this to you please contact events@sohnheartsandminds.com.au

Tickets are emailed to the person who places the order (referred to as the ‘Buyer’ on the ticketing form).

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Tickets are emailed by our ticketing partner Humanitix from email address orders@humanitix.com. If you can’t find the email in your inbox please check your spam folder.

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If you require further assistance please contact us on events@sohnheartsandminds.com.au

As all ticket sales go directly to medical research charities, we are unable to refund tickets for change of plans or change of mind. (However, all tickets can be transferred if done with advance notice: up to 10 business days for Sydney 2021 event; up to 60 business days for Hobart 2022 event)

If you are a Hobart ticket holder and are unable to attend the rescheduled 2022 event date, please contact us on events@sohnheartsandminds.com.au

It is vital that the name on the ticket matches the person attending. If you wish to transfer your ticket to a new name, you can do this following the instructions below, or contact us if you require assistance.

Instructions for transferring your ticket:

When bought via Credit Card / Humanitix: click “Edit My Order” on the email you received with your ticket. Or contact us at events@sohnheartsandminds.com.au for assistance.

When bought via invoice: please contact us

NB: Hobart AAA Ticket holders may only transfer tickets up to 60 business days prior to the conference (deadline: 26/8/22)

Please contact us at events@sohnheartsandminds.com.au